Terms & Conditions

1. About These Terms

Welcome to Alwaystivi.

These Terms & Conditions govern your use of Alwaystivi.tv and the digital services, support, and other functionality made available through Alwaystivi.

In these Terms, “Alwaystivi,” “we,” “us,” and “our” refer to the provider of the website and services. “Customer,” “user,” “you,” and “your” refer to any visitor or person who uses our services.

By visiting our website, placing an order, or using our services, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Use of Our Website

Alwaystivi.tv may only be used for lawful purposes.

You may not intentionally damage our website or infrastructure, bypass security measures, distribute malware or harmful scripts, use unauthorized automated systems to collect website data, provide false or fraudulent information, commercially resell our digital services without permission, or use our website or services in violation of applicable law.

If misuse is identified, we may restrict or terminate access to the website or services.

3. Age and Legal Capacity

Orders may only be placed by people who are legally able to enter into a binding agreement. You confirm that you are at least 18 years old, or otherwise legally authorized under the applicable laws of your country. Use by minors must be under the responsibility and supervision of a parent or legal guardian.

4. Our Digital Services

Alwaystivi provides digital services delivered over the internet. The exact content, duration, features, and conditions of a service are described on the relevant product or order page.

We may improve, update, or technically modify our services when reasonably necessary for security, maintenance, performance, or continued development.

5. Orders

Before confirming an order, you are responsible for reviewing the selected service, duration, price, and contact information. An order is processed after the required payment has been successfully received.

After processing, relevant information is sent through the communication channel you provided, such as email or WhatsApp. Alwaystivi may refuse, temporarily hold, or cancel an order where there is a reasonable concern involving fraud, misuse, a technical error, or incorrect payment or customer information.

6. Prices

The current price of each service is displayed before an order is completed. Prices may change in the future because of changes in our services, operating costs, taxes, or other commercial circumstances.

A price change does not affect an order that has already been fully paid and confirmed unless applicable law requires otherwise.

7. Payments

Payments may be processed by independent secure payment providers. Depending on the selected payment method, the payment provider may apply additional terms.

Alwaystivi does not independently store complete payment-card details when those details are processed directly by an external payment provider. Customers are responsible for providing accurate payment information and using a payment method they are authorized to use.

8. Digital Delivery and Activation

Our services are delivered digitally. Following a successful order, required information may be sent to the email address, WhatsApp account, or other agreed communication channel you provided.

We aim to process digital orders as quickly as reasonably possible. Any stated activation or delivery time is an estimate and not an absolute guarantee. Technical issues, maintenance, verification, or circumstances involving third-party providers may occasionally cause delays.

9. Customer Responsibilities

For proper operation of a digital service, the customer is responsible for maintaining a sufficiently stable internet connection, using compatible equipment, correctly installing required software or apps, providing accurate contact details, keeping access credentials secure, and complying with local laws and regulations.

Access credentials may not be shared, sold, or publicly disclosed without authorization. Issues caused solely by a customer's equipment, software, internet connection, or settings are not automatically the responsibility of Alwaystivi.

10. Availability and Maintenance

We aim to provide reliable and stable service, but we cannot guarantee that the website or every digital feature will always be error-free or uninterrupted.

Temporary interruptions may result from maintenance, server or network issues, internet outages, security incidents, updates, third-party service disruptions, or circumstances outside our reasonable control. Where reasonably possible, we will work to resolve technical issues promptly.

11. Support

Customers may contact Alwaystivi Support for assistance with orders and activation, installation, compatible devices, basic configuration, account or access issues, and general technical support.

We aim to respond as quickly as reasonably possible. Response times may vary based on the time of day, complexity of the request, and support volume.

12. Cancellations and Refunds

Cancellation and refund requests are handled according to the separate Alwaystivi Refund Policy and applicable consumer law.

Special rules may apply to digital services after digital delivery or performance has begun. Where legally required, consent for immediate performance will be requested and information will be provided about any effect on withdrawal or cancellation rights.

13. Website Information

Alwaystivi aims to keep product information, prices, descriptions, and other website information accurate and current. However, technical errors, typographical errors, or outdated information may occasionally occur.

We may correct clear errors and update website information, design, functionality, and components when reasonably necessary.

14. Third-Party Websites and Services

Our website may contain links to or integrations with third-party providers, including payment providers, analytics services, video platforms, security services, or social-media platforms.

Third-party websites and services are governed by their own terms and privacy policies. Alwaystivi does not always control their availability, security, or content and cannot accept unlimited responsibility for independent third-party platforms.

15. Intellectual Property

Original content and design on Alwaystivi.tv, including text, graphics, logos, designs, and certain software components, may be protected by applicable intellectual-property laws.

Protected portions of the website may not be commercially copied, published, distributed, or reused without prior authorization except where expressly permitted by law. Third-party rights remain the property of their respective owners.

16. Fraud and Misuse

Alwaystivi may take appropriate action where a customer is reasonably determined to have provided fraudulent information, used unauthorized payments, attempted unauthorized access to secured systems, unlawfully sold or distributed access credentials, intentionally misused our services, or initiated improper chargebacks.

Depending on the circumstances, service may be temporarily restricted or terminated.

17. Limitation of Liability

Alwaystivi is responsible for loss or damage to the extent required by mandatory applicable law.

To the extent permitted by law, we are not liable for indirect loss arising from circumstances outside our reasonable control, including customer internet problems, incompatible equipment, or disruptions involving independent third-party providers.

Nothing in these Terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited.

18. Force Majeure

Alwaystivi is not responsible for delays or temporary inability to perform obligations caused by circumstances reasonably beyond our control. These may include major internet or infrastructure outages, natural disasters, cyber incidents, government measures, power failures, or widespread problems affecting hosting or payment providers.

19. Privacy and Personal Data

Personal data is processed in accordance with the Alwaystivi Privacy Policy and applicable privacy law, including the GDPR where applicable. Information about cookies and similar technologies is provided in our Cookie Policy. We recommend reviewing both documents carefully.

20. Changes to These Terms

These Terms & Conditions may be updated when our services, website, business operations, or applicable regulations change. The current version will be published on Alwaystivi.tv.

Where applicable law requires separate notice or consent for a change, we will follow the required legal process.

21. Termination of Service

We may restrict or terminate access to a service where a user seriously violates these Terms, commits fraud, misuses our systems, or acts in violation of applicable law. Where circumstances and applicable law require it, we will consider proportionality and any mandatory customer rights.

22. Governing Law and Consumer Rights

These Terms are governed by the law determined under applicable legal rules. Mandatory consumer rights that apply under the law of the consumer's country of residence are not excluded by these Terms.

We aim to resolve complaints or disputes directly and cooperatively with customers whenever reasonably possible.

23. Contact

If you have questions about these Terms & Conditions or an Alwaystivi service, contact Alwaystivi Support using the official contact details published on Alwaystivi.tv.

Always use the official Alwaystivi website and the contact information published there to reduce the risk of communicating with unauthorized third parties.

Final Provision

By using Alwaystivi.tv or Alwaystivi services, you confirm that you have read and agreed to these Terms & Conditions.

If any individual provision is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

**Last updated: September 14, 2026**